Company is in complete disarray - Liaision MetLife Employee Review

1.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Ability to telecommute if your management allows it. Bonuses are still provided if applicable due to performance. No further pros.

Cons

Massive layoffs and restructuring as the result of the retail separation. Morale is very low especially for employees who were in departments that were eliminated and given the option to apply for newly created positions that are identical to their former role that was eliminated. Others are nervous if they will have a job. Work environment is challenging as there are rarely any procedures in place to guide employees to perform their jobs well. Poor or no communication among teams which leads to projects failing miserably or delays in deployment. Clueless and largely absent management that are unable to provide adequate guidance to their employees. The company has changed for the worst in the past 10+ years that I have been here.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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