May 6, 2016
Anonymous employee
MetLife Response
9yThanks for sharing your feedback with us. We strive to ensure that all employees feel that they can make a difference, contribute to our success and impact the lives of our customers.
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5.0
Apr 7, 2026
Former employee, more than 5 years
New York, NY
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CEO approval
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Great culture that actually cares about customers and employees
Cons
Old school and Legacy environment
1.0
Jun 9, 2026
Current temporary employee, less than 1 year
Warwick, RI
Recommend
CEO approval
Business Outlook
Pros
Good support for new people managers were very helpful and always available
Cons
Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer