Great company to work for...3 years ago - Customer Sucess HubSpot Employee Review

3.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Still have a certain level of autonomy in your work. Opportunities to work with great people. Fully remote work is still available Pay is correct Still have some nice benefits (Gym reimbursement for example)

Cons

HubSpot was a fantastic company 2-3 years ago, but things have deteriorated under new leadership. The rise of middle management has led to micromanagement and a clear disconnection between individual contributors and leadership. Many valuable benefits, such as unlimited PTO in Europe, have been removed. A "high performance environment" now feels like an excuse for micromanagement, reduced personal care, and lack of recognition. Promotions and salary increases are often handled unfairly, with rules changing mid-game. The performance review process is poorly managed, overlooking talented employees. Creativity and innovation are stifled as micromanagement grows. Middle management often seems to have joined the company after everything was built, focusing more on extracting value from employees than contributing to growth or innovation.

Explore other reviews about HubSpot

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

this company had great benefits

Cons

no cons that I can think of

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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