Big Pros and Big Cons - SMB Account Executive HubSpot Employee Review

4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Best product in the market, great reputation compared to competitors. HubSpot seems to be evolving with AI and doing all the right things from a product mix POV. Friendly coworkers, not a lot of gatekeeping with selling secrets etc. The Sales Directors are all fantastic, though the mangers under them can really be hit or miss.

Cons

BDR promotions from within known as L1's are paid around 25k less w no RSUs (and having to sell 53k to promote to L2) despite performing far better than external hires that come in making 147k. Its disrespectful to the sales talent you helped cultivate. Especially because the SB org is now hiring EXTERNAL BDRs without closing experience! Due to high attrition rates of reps coming off ramp, the L1s and L2s are now getting a 1.25x multiplier on every dollar they sell, while L3s and L4s are getting 1.1x. This is totally unfair and gives a massive advantage to the L2s over the tenured L3s and L4s. Its a slap in the face to reps that promoted to L3 and L4 when it was "tough sledding" to say the least over the past 18 months. There will be several L2s that make Presidents Club (and make more money) over L3s who sold as much or more MRR as them due to this unfair multiplier. For a company that prides itself on fairness, this is completely and utterly wrong. Sadly it feels like SB leadership doesn't care because most of the reps in the org are L2s.

Explore other reviews about HubSpot

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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