Not long lasting - Service Client Henner Employee Review

2.0
Apr 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Office hour slightly flexible, you can arrive at your office between 8 to 10, and leave between 4 to 6.

Cons

Not a sustainable job as they are trying to relocate as much job as possible to lower wage country. Management is pretty bad, it basically consists in pressuring you to do everyday the maximum amount of claim you can humanly possibly do. If they know you can do 90 claim when you work really hard, they will expect that every single day.

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Henner Response
1y
We thank you for your review and are sorry that your experience did not meet your expectations. Being available, at all times, for our customers, is part of our mission at Henner. It is to ensure quality listening and support that we have a team of 160 managers, spread across each continent, in order to be as close as possible to the needs of our members. In total, there are 33 languages ​​spoken, anywhere and at any time in the world, to support our customers in the moments that matter to them. We take your comments about the management very seriously and want to assure you that the well-being of our employees remains an absolute priority. We are for example implementing well-being programs, which involve webinars and face-to-face actions to raise awareness among our employees of certain themes like health at work. We strive to promote healthy and peaceful working conditions on all of our sites, favorable to the personal and professional development of everyone. Sacha from the HR Development Department

Explore other reviews about Henner

5.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

It was a great company to be at. Great teammates

Cons

None at this time that I can think of.

3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for someone starting out on their career Health Insurance Bonus

Cons

Slow growth Monotony of the tasks

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Henner Response
11mo
Thank you for taking the time to share this review. We are delighted that you appreciate our employee benefits, including our free healthcare insurance. We strive to ensure that the involvement and work of our employees are valued, particularly through the annual salary review. At Henner, there are many ways to grow within the company through various projects, annual review etc. We encourage you to contact your HR representative, who remains available even after your departure, to discuss the areas for improvement that you have identified. Employee Experience Team
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