Great potential, broken promises - Department Manager H&M Employee Review

2.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Very values-oriented company. Great product selections. Very good on-going training programs. The ability to build great professional relationships with store team is fantastic.

Cons

Where to begin: The company has seemed to have lost it's way via it's "rapid growth period", especially in a "certain" Southern market. VERY(read: next to non-existent) poor communication with most of the District team members. Many people are poorly placed in their various roles without nary a clue of what they are doing, from the recruiter sourcing poor candidates to lead new stores(leading to unprecedented turnover from committed store team members), to facilities managers that take weeks to address known safety and operating issues. Most egregious of the many challenges are the broken promises towards a path of growth with the company. This was a company that really prided themselves on promotion from within. However, that came with a catch, as in only if you were liked, no matter how well you performed at your job. It's rather unfortunate to have witnessed how low the morale of our market became in such a short amount of time...

Explore other reviews about H&M

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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