I loved working here. It was my first job and taught me so much about customer service. - Shift Manager Five Guys Employee Review

4.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Working here you were encouraged to advance in the company. Plus they have two secret shops each week, if you did well on the secret shops then you could win money.

Cons

Sometimes there a lot of expectations. The secret shops are pretty much up to their opinion. It's fast paced so if you can't handle that, then this probably not the job for you.

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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