So Far it's Been Pretty Great! - Cashier/Crew Member Five Guys Employee Review

4.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone at the store is cross trained and could help out if I asked them for it and has been super nice! You get a free meal every 5 hours you work! There's a thing called secret shopper and if you do well when they review you it goes towards your next paycheck! There's always something to do so you aren't being paid to just stand around and do nothing.

Cons

Because you are always on your feet and moving, it gets exhausting. Lot's of heavy lifting and dealing with grumpy customers when the food preppers or cashiers make mistakes. The amount you take home at the end of the night varies drastically; one night I went home with 15 bucks and the next I went home with 3. Most of the workers are high school students and early college students and will become agitated and walk out when it gets to be too stressful, leaving more work for the others. As well, the style of management is inconsistent, so you have to adapt to who the manager on duty is.

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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