Great work environment and amazing food, but difficult job with inconvenient hours - Crew Member Five Guys Employee Review

4.0
Apr 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Exceptionally clean and efficient work environment - feel a part of something special Amazing food on shift (usually half an hour paid break with essentially unlimited food) Mystery shopper bonuses mean extra £30-70 every few weeks (or more if you're lucky)! Not boring - always things to do

Cons

Difficult for the pay - takes months or even years to learn everything Hours are difficult - opening means starting at 6am, closing means finishing after 2am sometimes Some issues with management - coerced into taking / not taking shifts, hours cut below contracted hours Stressful for some when busy

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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