Upper management did not care about its people. Nothing was ever good enough.
They would cut labor to increase profits but still expect perfection in all areas.
You lived or died by your Secret Shopper Score each week.
Five Guys Response
7y
We appreciate you recognizing our high standards, and agree that the restaurant environment can be stressful, and as a result, not a good fit for everyone.
They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.
Cons
Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.
