Pros
If you enjoy workplace harassment, discrimination, mind games, and receiving no acknowledgement for hard work, then this job is for you.
Cons
- Unrealistic expectations - Zero autonomy - Non-existent 'mystery shopper' bonuses - 'Learn to earn' never happens, despite knowing all the stations - Long hours, poor pay - No remuneration for completing E-learning, despite being told otherwise - Low morale among colleagues, mostly due to terrible management - Badly organised rotas (overstaffed when quiet, understaffed when busy) - Senior management/HR have no interest in the day to day affairs of the business - Some store managers are extremely difficult and/or vindictive - Favouritism, backstabbing, and disproportionate allocation of the hard work - Gruelling, repetitive tasks - Completely fake ethos All of which means a very high staff turnover.