Expedia is a great place to work! - Concierge Expedia Group Employee Review

5.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits, work environment. I love working at what I do. I am a concierge for a subdivision of expedia called local expert and I can say its a job I like and I'm sticking to. I have heard that the company is great from people that have worked in different levels and aspects of the company but they have also told me that it can be a little stressing or too "corporate" which is actually all right because we work for a big company. the culture in the company is great and they are very understanding of emergencies and different things like family they encourage health and travelling among their employees.

Cons

Lots of politics however if you are naturally a likeable person and are professional by nature then it won't matter, some parts of the training become irrelevant once you are out in the field.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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