Don't go there, micro management and no opportunities - Credit Controller Expedia Group Employee Review

1.0
Sep 30, 2020
Recommend
CEO approval
Business Outlook

Pros

International colleagues and central office

Cons

Everything else. Micro management, no respect for employees, they basically make one decision a day that makes the daily life of their employees worse. They will count how many emails and calls you make a day and give you always more work. They no longer replace employees who leave but delegate the tasks to others without consideration or salary raise. They justify everything with "One team group first", and if you raise your voice, you are being shown the door. What a horrific experience really!

Explore other reviews about Expedia Group

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits! Quality, affordable medical insurance, 401k, wellness reimbursement, travel reimbursement, plenty of PTO, etc. They have fresh food cooked daily for breakfast and lunch, available for purchase. They also have free food, such as yogurt cups, cheese sticks, and shelf-stable fruits available to all employees. The benefits keep many of us here. I will say, have had two supervisors so far, and they’ve each been great. Very understanding, yet motivating. I haven’t yet met a supervisor who didn’t value their supervisees.

Cons

The main digital platforms we use do not function efficiently, which makes a noticeable impact on our work. On a perfect day, you’ll still spend 8-12 minutes per hour waiting on load screens, but we have experienced days in which the sites were down for about 6 hours within an 8 hour day. I feel that our quarterly goals are not constructed with this in mind. Another major con is—like many places now—job security is an issue. AI is taking over the job of many employees, and while we’re told to embrace it, it’s difficult to do so when you could walk in any day and be told to pack your things.

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