Poor IT strategy - Anonymous employee Currys Employee Review

CEO's favourite line is 'Capable and Committed Colleagues' when the reality is you're just a number waiting to be ticked off a balance sheet. VERY experienced people's jobs are outsourced and moved offshore with very little handover leaving everyone else to fend for themselves. The place is very outsource heavy, Accenture, Mindtree, SoftServe, BJSS, InfoSys, IBM just to name a few, with very blurred lines between. There's so much hot air and things move at a snails pace with hardly anything getting done. Management are oblivious to the problems on the ground when joining a single call will tell them everything they need to know about why so many projects are delayed or mothballed. They have a quarterly 'Pulse' survey where colleague feedback has been ignored or brushed under the carpet for years. As a Currys veteran, sadly, I completely lack confidence in the IT transformation strategy.