Pros
Great people (mostly) on front line With the right rgm it is a great place to work. With the wrong one it is not. Access to latest technology Progression once you are liked is pretty easy Company still has, I believe a great reputation for customers The chance to interact with on the whole amazing customers
Cons
pay hasn't really improved as it should have Unethical selling and straight up dodginess gets swept under the carpet as long as the right figures are produced, even if they aren't actually making the company any money. Tactics in pay to manage people out of the business which were taught to me are now starting to be used on most managers Targets increased but still referred to as easy by higher management Constantly moving goalposts is a massive understatement World class service text backs system massively flawed with appeals process which pressures one person to try and save everyone's bonus
