Awful Management - Sales Assistant Currys Employee Review

Hello, Thanks for taking the time to leave us a response on Glassdoor. We're sorry to hear that you feel this way, and we wanted to reply to some of the comments you've made. Dixons Carphone is a company that exists to help our customers enjoy amazing technology. Our retail colleagues do have targets to achieve, but out focus is always on our customers, and making them happy. By offering customers the right ranges of products and services, we not only succeed in making them happy, we meet performance targets as well. Helping our customers to enjoy amazing technology also requires that we are there for our customers when they need us. Dixons Carphone colleagues do therefore need to work shift patterns that are best for our customers and reflect trading patterns. As a company that encourages an open and honest working environment, we want our colleagues to feel free to have conversations with their managers about any issues or concerns that they might have. We do, however, recognise that some conversations are difficult to have with mangers, and that's why we would encourage our colleagues to speak to their mentors or with HR. We also provide all colleagues with access to our confidential employee helpline, so that they can privately discuss issues or concerns. Regards, The Dixons Carphone Team