Targets 1st, Customers 2nd - Sales Colleague Currys Employee Review

1.0
Mar 30, 2019
Recommend
CEO approval
Business Outlook

Pros

It is home to select experienced employees that are not even in management positions that are responsible for the training and fostering of new employees. All sales colleagues are friendly and enjoyable to work with.

Cons

Blatant malpractice in many departments with the focus on selling add ons, over finding the customer needs. Strict targets have forced colleagues to resort to unethical practices. After lawsuits, there are company-wide memos that we must sign to agree not to infringe policy and yet, it changes nothing. There should be a greater focus on developing customer loyalty over maximising profits upon a single visit.

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Currys Response
7y
Thankyou for your comments. Hi, Thanks for taking the time to leave us a review. As we are committed to improve our business to make sure all our customers enjoy the right technology and services for them we have passed on your feedback to the relevant management teams. Many thanks, Dixons Carphone Team

Explore other reviews about Currys

5.0
Mar 12, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

I liked working with the team and store.

Cons

Nothing that comes to mind

3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Awesome place to work sometimes

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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