Bad decisions are made with no explanation, and very low morale - Anonymous employee Contentsquare Employee Review

2.0
Aug 6, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is very interesting, but lacks ease of use. Basically, if you take the time to learn the product, you will get super far. Great flexibility when it comes to PTO, good benefits.

Cons

Salary (non)Transparency: The company doesn't seem to appreciate talented and well-performing people when it comes to salary. Geographical location should also be a factor to be considered with pay, but that doesn't seem to be the case, specifically in the US. This leads to people being unmotivated and wanting to leave. The company needs to find a way to retain good people, and this a good way to do so. Bumpy after acquisition: Started with the massive layoffs once acquisition happened. Then, so many of us were left in an unclear role or path for about 2 months. People are unhappy: After the acquisition happened, things have gone downhill. People are not happy with their job, most of us overworked. Feels like every week we lose several people. So many talented (and tenured) people are leaving the company, and leadership seems to be doing nothing to amend this.

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Contentsquare Response
1y
Thank you for your review. Indeed, we did make the tough decision to reduce our workforce back in January, however, the RIF was a strategic move aimed at ensuring the company’s sustainability and long-term financial health. Regarding salaries, while one of the acquired companies had transparency, Contentsquare did not. As we work on establishing visible company salary bands, we are committed to providing all employees with current salary information to ensure openness and fairness throughout the organization. We believe in transparency and are committed to taking all feedback seriously. If you have any suggestions or concerns that you'd like to discuss directly, please feel free to reach out to your People Business Partner or submit anonymously through our relevant feedback channels.

Explore other reviews about Contentsquare

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hyrbid setting and good mentorship

Cons

below avg pay and management shifts alot

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Contentsquare Response
3mo
Hi there. Thank you for sharing your experience. We’re glad to hear you enjoyed the hybrid flexibility in New York and received great mentorship during your time here. Over the past few years the company has gone through significant change a we've integrated multiple teams. We know that leadership transitions and evolving structures are felt by employees, and stability and clarity remain important focus areas as we continue to mature. Thank you again for having been part of the journey, and we wish you the best moving forward.
2.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the people (i work with on a daily basis). i've heard some not-so-great things and reviews about people in other departments, but i'm lucky to work with great people in my department and know many kind and hard working people here. - unlimited pto - hybrid - nice offices

Cons

there's good reason behind the overall rating of this company and % approval of the ceo are dropping. the company is not what it used to be. during the first ~6 months i thought it was so exciting and a super unique unicorn company, however, right after that you start to notice all of the things wrong with it. the overall culture also took a huge hit within the last year or so. after the last round of lay-offs, SO MANY people then left on their own because of burnout from the unorganized chaos + more money since it's fairly rare to get a significant enough raise here. i envy the people who got out before the ship sank - senior leadership who probably have no idea what we actually do beneath them aka lack of visibility and no clear path for growth - leadership changes and lay-offs left and right - LACK OF DIVERSITY.

4
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Contentsquare Response
1mo
Thank you for taking the time to share your perspective and for the more than three years you’ve spent with us, especially during a time of significant change. We’ve had to make some difficult decisions over the past few years, including including organizational changes as we've merged companies, cultures, and products together into one platform. These were not taken lightly, and we recognize the impact they’ve had on teams, morale, and our employees day-to-day experience. We also hear your point around compensation. We’d encourage you to speak with your manager to better understand how salary reviews and compensation decisions are approached, salary bands, and how this connects to your role and progression. You also raise important points around leadership visibility, growth, and inclusion. We know these matter, and they’re areas we’re actively working on... particularly around making growth paths clearer and strengthening connection between leadership and teams. As a current employee, we’d encourage you to share this feedback directly with your manager (in addition to the compensation piece), connect with your People Business Partner, or take part in our annual engagement survey launching in May/ quarterly pulse surveys so it can help shape ongoing action plans. Your voice really matters in how we move forward.
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