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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Great experience - Customer Service Booking.com Employee Review

      4.0
      Dec 10, 2024
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young and vibrant place, many perks and benefits for employees. Social activities to support team building are encouraged.

      Cons

      Long shifts, which are not always convenient in terms of life and work balance.

      avatar
      Booking.com Response
      1y
      Hi, thank you for taking the time to look back on your time at the company. We are pleased to hear that you found it to be a great experience, and that the workplace environment, benefits and social activities all contributed to your overall sentiment. Your feedback regarding the shifts and the effect on your work-life balance is valuable and appreciated as well. Wishing you the best with your career. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4.0
      Jul 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Cons

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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