Supportive management with busy peak periods - CS Guest Specialist Booking.com Employee Review

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice management team and colleagues

Cons

Can be busy during peak times

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Booking.com Response
2d
Hi, thank you for the kind words! We're delighted to hear that you feel supported by your management team and that you enjoy your colleagues. Peak periods are indeed demanding in our industry, and we truly appreciate the dedication of our Customer Service team during those times. Thank you for being part of the Booking.com family! The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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