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      Could be better could be worse - Customer Service Team Lead Amazon Employee Review

      3.0
      Aug 20, 2008
      Customer service team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a fairly decent company to work for although it can get crazy and hectic come the holidays. The pay scale is fairly average I suppose however for the amount of work that you're required to do (ie putting in OT alot) and constantly changing work schedules (tends to change every 6-8 months) and dealing with angry customers makes it seem below average. Communication between management and employees can go either way. All in all not a bad place to work.

      Cons

      Schedules being changed every 6-8 months and the stress of dealing with really angry customers.

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      5.0
      Jun 4, 2026
      Area manager intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership experience, fast-paced environment, strong team environment, and valuable exposure to operations management

      Cons

      Long hours during peak periods, high performance expectations, and work-life balance can be challenging.

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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