Faceless, anonymous corporation where people don't matter at all. - Senior Manager, Software Development Amazon Employee Review

2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Challenging problem space, some execs are not complete morons.

Cons

The most annoying part of working at Amazon is how people don't matter at all in this company. You are a number. No one will give a damn about training you, growing you, advancing you. What you do is completely irrelevant. You will be passed over by the cronies of your newly hired director or VP (mistresses, drinking buddies, soccer team mates, etc.). Reviews and interviews are passive-aggressive-driven beauty contests: for your success it is much more important to be "nice" with everyone and not rub anyone the wrong way rather than actually getting something done. Management is all hired from outside, almost never promoted from inside. The attrition is ridiculous also because of that. The pay and the benefits are such that those able to, leave amazon as soon as the all-cash compensation period is over, especially with a stagnant or declining stock. Those who stick around, tend to be those that cannot go anywhere else, and it shows. In my career I have never seen so many incompetent morons with the title of director or higher, spending all their time and energy trying to defend their position rather than get work done. In two years I had the team produce 100x more lines of useless planning documents that no one read or cared about than actual code. The few great people I have worked with were all in the intermediate to low levels and were all leaving or looking around. The technology stacks I have worked on were all put together with tape and wire. More than 90% of the resources were spent trying to get the stratified hacks of ten years to keep working rather than creating something new (and it was a mission critical system). The technical leadership is the division was non-existing. There may be some pocket of excellence elsewhere in the company, but after I have seen the shambles the supposed core business is in, I ran for the door at the first opportunity.

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5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Data Center Engineering Operations (DCEO) technician at AWS has been an incredibly fulfilling experience. Every day, I know that my work directly supports the infrastructure that powers services used by millions of customers worldwide—from Netflix streaming to NASA processing Mars rover images. What makes this role special is the sense of ownership and responsibility. DCEO technicians are truly the heartbeat of the data center, maintaining the critical power, cooling, and life safety systems that keep AWS running at 99.999% uptime. The mission is clear: be stealthy in action and swift in recovery, solving problems before they impact customers. The technical challenges keep the work engaging. Whether I'm monitoring building management systems, responding to alarms, managing preventative maintenance programs, or coordinating with vendors, there's always something new to learn. The role demands both hands-on technical skills and critical thinking, which makes every shift dynamic and rewarding. AWS invests heavily in training and development. The comprehensive onboarding process, detailed standard operating procedures, and access to subject matter experts across Field Engineering and other support teams ensure you're never alone in solving complex problems. The emphasis on safety is genuine—leadership truly prioritizes that everyone goes home in the same condition they arrived. Working alongside dedicated teams like DCO, Infrastructure Delivery, and Logistics creates a collaborative environment where everyone understands how their role contributes to the bigger picture. The 24/7 nature of the work means building strong relationships with your shift team, and there's real camaraderie in knowing you're all working toward the same critical mission. For anyone who enjoys hands-on technical work, values operational excellence, and wants to be part of maintaining world-class infrastructure at global scale, DCEO at AWS offers a challenging and meaningful career path.

Cons

Time constraints, and demands can be overwhelming.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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