Toxic work environment, this is a glorified call centre - Client Service Associate AlphaSights Employee Review

Needlessly long hours, constant micromanagement, toxic company culture, office gossip, universal expectations that this job is your life, borderline unethical work, extremely high turnover (you are entirely expendable). This is the kind of place that you work in if you want to learn how the corporate world works and how you can be taken advantage of. This job ultimately is a cross between a sales job and a call centre. You are required to meet a monthly "target" (read: quota) and if you do not, you will eventually be let go. These targets are increasingly hard to meet, as there are several competitors to this company who do the work for less money, and AI is basically rendering this industry obsolete. Management will somehow make this your problem, and you will be punished for economic factors largely out of your control. To add to the sheer unpleasantness and rudeness of the 26 year old clients you answer to all day (if you do not respond to their emails in 2 minutes or less, your manager will shout at you), you scam and lowball experts to take calls at embarrassing rates, in order to help your own numbers-- so that your clients can then ghost you for another expert knowledge network who got there faster. You will be punished for this. The people who are rewarded at this job have little work/life balance, or are internally unravelling if they do manage to have a life outside of work. Many are unhappy, but cannot voice this due to constant surveillance from superiors and a sort of policing culture. People are often encouraged to come to work when sick and infect the rest of the office, as that is seen as being hardworking and devoted to the job. If you take the day off or are out sick, your coworkers will still try to contact you and sometimes you may be reprimanded for not responding on those days.