NOT a STRATEGIC role - HRBP ADP Employee Review

1.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

some flexibility, not much else

Cons

Terrible culture Terrible leadership Not a true HR partner job; majority of your time is spent apologizing for other depts mistakes No true partnership with other departments Culture of being mediocre in the Aurora office It was said in training to make sure you are "nice" to everyone in the company (ie, don't hold them accountable for not answering client concerns or taking months to do so) or else they won't pick up the phone or answer your email You are the whipping post for clients; consistently apologizing when others mess up or others don't answer emails Every process is incredibly complicated and time consuming Left hand doesn't know what the right is doing and basically doesn't care Onboarding is by far the worst I've ever had You are basically on your own trying to learn the business HRBP's come and go so quickly that clients are frustrated When voicing concerns and reporting poor leadership, inappropriate behavior, bullying by your immediate manager, you're ignored by upper management and the behavior is allowed to go on. Manager was more worried about us sharing personal information than she was in getting us the tools and training and support to do our jobs. She took great offense to those who only wanted to do their job instead of being BFF's and sharing our personal info with her

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ADP Response
6y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We are committed to conducting business with the highest ethical standards. Your feedback is valuable and we welcome the opportunity to learn more. If you would like to share additional information so that we can look into this, please contact our Associate Relations team at hr.associate.relations@adp.com.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friendly nice environment I like it

Cons

Stressful a lot of work small business owners are tough

1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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