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      DriveTime Automotive Group

      Engaged Employer

      DriveTime Automotive Group reviews

      3.4

      53% would recommend to a friend

      (1,391 total reviews)
      avatar

      Mary Leigh Phillips

      59% approve of CEO

      46% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 3, 2017

      A Culture of Dishonesty, Selling Lemons and Terrible High Interest Auto Loans

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can really think of. The only ones that brings to mind is sometimes company paid lunch and can make a decent amount of money during "Tax Time."

      Cons

      -Working 50+ Hours a Week. -Yearly "Pay Enhancements" that lead into reduction on commission/bonuses and requiring you to produce more and work longer to make the same amount of money you did last year. -Limited career progression past Sales Advisor and promotions are only awarded to corporate Kool-Aid drinking drones. -Corporate leadership lies to customers and employees alike. -No work life balance. -Selling lemons and leasing broken cars to customers at a high price and high interest rate. -High default rate on loans and cars being returned because they broke down and the repairs were not covered by the "warranty." -Sales Advisors are scared of leasing and selling vehicles due to the fear of the car breaking down and losing a customer and losing the commission. -Most of a Sales Advisor's day is cold calling 60 calls a day, trying to sell cars, dealing with customer complaints, replacing dead car batteries and worrying about making enough money to support their family.

      avatar
      DriveTime Automotive Group Response
      9y
      We are disappointed to hear about your negative experience. As a company, we have strong expectations for all employees and managers to act with integrity. We appreciate your feedback to allow us to look into areas where we can improve and ensure that this expectation is being met.
      2.0
      Jun 2, 2017

      Great start disappointing ending.

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Starting pay, I made 30,000 base and made 45,000 my first year. I worked with a great team. I really liked the nice family feel. It felt like having my own business. I made some real connections with customers. I also really liked test driving cars, I got experience with so many different types of makes and models.

      Cons

      Long hrs. Sometimes I would work bell to bell during tax season 9-9. Or I would be at work until 11-12 at night closing a tough deal. Some customers were very unprepared to by cars. I had to reminded them to bring their driver's lic. Drive time has super high payments and high interest rates. It makes closing cars really hard. After working there for 2 1/2 years I was laid off. They called me in on my day off and made me wait for 2 hrs before I was laid off and given my severance check. It was sad and very deeming and honestly made me loose so much trust in companies. Also there was lost of drama at the store over splitting deals. If you sell cars they treat you great. If you don't produce you will be treated poorly.

      avatar
      DriveTime Automotive Group Response
      9y
      Thank you for your feedback. While we recognize our busy season hours can be long, we are always looking for ways to improve the work/life balance and increase incentives to make this time worth-while for our employees. We appreciate you sharing your thoughts to help us continue to do so.
      2.0
      May 15, 2017

      Only interested in bottom line

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great corporate location with spacious settings and no offices. -The people are wonderful to work with and there is a great casual feel. -Decent benefits and lazy Fridays. -Plenty of team lunches and events.

      Cons

      -The fact that the CEO and his co-CEO almost went to prison for money laundering or embezzlement isn't great. -The company really only puts making money at the forefront. -Ideas and innovation are preached, but not practiced or really welcomed. -At the end of the day you have to be comfortable with what the company's product and practices are, which are to sell junky used cars at high cost and high interest to people who can't afford it. -Plenty of scandal around Buy Here-Pay Here industry already. -No training or development set in place. -You can move up fast in retail or in finance, but if you try to move fast in corporate you will be told otherwise. -The CEO is very eclectic, which is not always good. Sometimes makes you feel very uncomfortable.

      Viewing 130 - 132 of 1,391 Reviews
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      ReviewsDriveTime Automotive Group reviews

      Glassdoor has 1,441 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.