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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

56% would recommend to a friend

(1,385 total reviews)
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Mary Leigh Phillips

69% approve of CEO

49% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The job was EASY. I cant express that enough, EASY. It was some of the easiest money I have ever made. Not that much money, but the easiest. I wasn't there long enough to use the benefits, but they used a great insurance company and seemed to offer competitive benefits. To other people who say "Free Food" is a Pro-- when you work at an inspection center with a bunch of dirty, greasy-handed mechanics who don't wash their hands after urinating and then you see them going grab slices of pizza or fried chicken with those nasty hands, you will change your tune.

Cons

Poor business model of targeting people with horrible credit and putting them into cars they cannot afford. Low pay. The inspection center I worked at reportedly pays lower than the same position and the retailers, but I can't confirm this. Poor pay in conjunction with horrible conditions. Outdoors, rain or shine, sleet or snow. Single degree weather, or triple degree weather. Rain gear is not provided, only a crappy jacket that doesn't even block the wind. While some team leads and other HR and management people are okay, most only care about what will make them look good or lessen the work their department has to accomplish. Constant restructuring of various areas makes it impossible to establish a workflow. When asking some managers and leads a questions they would simply say "go ask (GM's name)" Isn't that YOUR job? I tell my supervisor what I need and they make it happen, just like when they give me a task I make that happen. When I notified them I was leaving I got the same response, "did you tell the GM?" No, Ive never worked somewhere that requires every employee who finds a better job to inform the GM, especially when said GM has never shown any interest in the person leaving or said 2 words to that person. No enforcement of company policies. An example of this would be lack of enforcement of speed limits in the parking lots and garages. People would fly through them with reckless abandon. Another example is the need for punctuality. Working with a point system based on absences, coming in late, returning late for lunch is not enforced unless someone just doesn't like you for some reason. They also simply reset the points at random times when too many people have collected them. I saw one employee arrive late from lunch every day for 2 weeks and more during my time there, which should have been close to a termination point. No key accountability, my dept kept our keys at all times to avoid this happening and we were successful. Once all keys went to a central location, and we had to turn ours in, numerous keys were lost and misplaced, returned to a different location. I have also never worked somewhere that did not offer discount on products they used, this is a mild con, but even with discounts used at the contracted company Carquest, it was still cheaper to go to Auto Zone, Advanced Auto, or a quick lube shop, or almost anywhere to buy simple replacement parts like wipes, lights, tires, etc. I was also requested to dress 'business professional' for my interview. This was pointless, I knew it was pointless, but I did it anyway because I like wearing a suit. This is another small con. This is a lengthy paragraph and I am sure I could think of more to say, but my hands are tired and I can't find the motivation for waste any more time on this place.

2.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-This is a decent starting spot for the entry level college grad. You receive a base salary around 30k, and most decent sales people make 42k and more... so even if you are new to sales and are a bit nervous you can still get a paycheck.... -Free lunches from time to time -I still have a few good friends from my time at DT, although none of them work there anymore....go figure.

Cons

-Very long and boring hours. They don't advertise this...but they increase your hours during "tax time" and you may work upwards of 55 hours/week, yet they still pay you for 40. Oh, and you MUST work every Saturday during tax time, no questions asked. Your shift may be 10-8:30, leaving you no time for anything before or after work. -Your off-days are scattered, you have Sunday off and then a random day throughout the week. -They promote sheep; if you have any desire to move up in this company prepare yourself for even longer hours and be ready to be at their disposal. My manager actually made less than I did, but they sell you on "in order to move up at any company, you must make sacrifices". - If you are a sales advisor and have suggestions, they usually look down on you. Prepare to be a "suck up" if you want to be promoted. -The cars are garbage. If you have a soul you WILL feel bad for some of the people you sell to. They are clearly uneducated customers and think that just because they're getting financed, they're doing great. Little do they know (what you know), that car will most likely repo since their 10/hour job can't support their $210 BIWEEKLY payment. **One more thing, beware of reviews on here coming from Drivetime Corporate. They post good reviews on here to bring the average score up**

2.0
Mar 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Good place to get experience and make a paycheck. Very relaxed culture and fun at times. You get to interact with senior managers at the corp office.

Cons

They will write you off as soon as you stop fitting their mold. If you don't have the golden parachute, then one misstep and you're fired. If you don't spend every waking second emailing, calling, or talking to every manager in the company, then you're seen as not communicative. It's a team environment so anyone who is driven and inventive who breaks out of the pack is seen as a lone wolf. Everyone is underpaid compared to current market salaries. The company will fire amazing employees because of what they call "no longer a culture fit." Retail turnover was %50 and corporate was %35. They have no HR department and therefore the employee is barely considered and seen more as a replaceable asset. Many corporate people were fired or quit within a month of being hired because they didn't fit the "Culture." Also the CEO likes to move people around. He will move HR people in training, car buyers into IT, finance people into car buyers. People who aren't qualified end up moving to a department they have no skill in. Our head of IT was forced out of his job which he had been doing for 13 yrs. In the last year a dozen high level managers have quit. A company of 2400 employees last year lost over 1000 employees. Odds aren't good for you. Lastly drivetime will talk about a project and tell everyone to have it done yesterday, then in 2 months put it on hold, change vendors and then 6 months later say they needed it yesterday. Flexibility is key because things change every day, for neutral or for worse. Either you'll be fired, your department reorganized, you transferred to an area you don't want to work, or you'll quit. One way or another you will be looking for a new job in under 24 months.

Viewing 73 - 75 of 1,385 Reviews

Glassdoor has 1,435 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.