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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

53% would recommend to a friend

(1,391 total reviews)
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Mary Leigh Phillips

59% approve of CEO

46% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 15, 2022

Only 1yr, Nothing More

Recommend
CEO approval
Business Outlook

Pros

Possibility to earn, learn and grow in a customer service and sales role.

Cons

Unstable company, low quality products and services, limited support, limited direction into leadership, old school sales tactics, low morale and morality for the customer, micromanagement, limited to no appreciation, poor building upkeep, limited opportunity for growth, busy work, pressure to adopt and practice unethical sales practices, poor leadership, poor development, misinformation and misguidedness, high turnover, liar's, cheaters and scoundrels, extremely long hours. Pay structure changes every year, sometimes mid year, or each month.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide of more than 6 years. We appreciate the time and dedication you put into our company and our customers. We're happy to hear that you see the value we put into developing our employees so they can continue learning and growing. In fact, we have a management course for our employees who are interested in leadership roles so our emerging leaders can learn the DriveTime way of servant leadership before taking on a manager role. Some customers that purchase from DriveTime may not have had the option to buy elsewhere. We work to find a way to get customers into a vehicle that will help improve their lives. During the sales and contracting process, we provide each customer with the Federal Truth in Lending Disclosure which includes the APR, finance charge, amount financed, total amount expected to be paid throughout the loan, and the total sales price. Also, our customers are welcome to utilize third-party financing if they are not satisfied with the financing options offered through Bridgecrest, our finance partner. Unfortunately, we are unable to change your experience while working with us, but we hope this insight and detail helps shape and improve your outlook of our business.
4.0
Nov 11, 2022

Good working place

Recommend
CEO approval
Business Outlook

Pros

Benefits, good managers, paid time off, and BBQ!

Cons

Forced overtime, no AC, noisy environment

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience! We're so happy to hear you enjoyed our perks and benefits package and had great managers. It is so important to us to train our managers to lead in a servant leadership style so we are happy to hear you experienced that! In our busy season and due to the nature of the automotive retail industry, employees may be asked to work some additional hours to help with the influx of customers during that time. We appreciate your feedback and wish you the best in your future endeavors!
5.0
Nov 2, 2022

Eh

Recommend
CEO approval
Business Outlook

Pros

Great insurance, gym, people, and activities

Cons

Horrible pay for expected work load

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience. As the DriveTime Family, we strive to provide our employees with the best possible experience. We're so happy to hear you're enjoying our perks and benefits! We do evaluate our total compensation packages on a yearly basis to ensure we are staying up to date with industry standards. As you are a current employee, we recommend chatting with your leader if you believe there is a discrepancy. We wish you continued success in your role!
Viewing 310 - 312 of 1,391 Reviews

Glassdoor has 1,441 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.