Domino's reviews

3.5

58% would recommend to a friend

(21,568 total reviews)
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Russell Weiner

63% approve of CEO

46% positive business outlook

Domino's has an employee rating of 3.5 out of 5 stars, based on 21,568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Domino's employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

22K reviews
5.0
Aug 17, 2009

Great Place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible with days needed off, Fun atmosphere, freedom when delivering, very good money, great opportunities to go upward within the company.

Cons

The price of gas makes delivering pizzas expensive, which can be offset if people would actually tip. No benefits were offered.

2.0
Aug 9, 2009
Recommend
CEO approval
Business Outlook

Pros

I can say with all honesty, that Domino's treats their sub-management employees very well. Job security is very strong if you put in even the bare minimum of effort (for both managers and non-managers). Corporate offers a solid benefits package (paid vacation, medical and dental insurance, 401k). Unfortunately, this short list is all I can come up with as far as pros.

Cons

Okay, I'll try to be as detailed as I can in order to describe why I feel Domino's was a poor company to work for. First, I'll address the job itself. Working for Domino's it a real test of your patience every single shift. As a manager, you are expected to work long, long hours...in addition those hours tend to alternate from opening and closing shifts. The glaring negative of this is that your life overall tends to lack a sense of "stability" when you work as a manager. Also, you recieve no additional compensation for said hours whatsoever if you are a Store Manager, yet they are expected, period. Domino's system is set up such that you as a manager feel obligated to do EVERYTHING yourself. By this I mean that little or no responsibility is placed on any employees other than the manager, and moreover, the labor system itself places a heavy burden on the manager to limit the hours (labor) allocated to said employees. This leads to a "send everyone home, I have to do everything tonight and save labor cause it's important for my job" mentality. Now, I'm not saying that this isnt possible, in fact you sort of get used to being overworked, but over time it's really no way to spend your working life. In general I have found the Corporate Operations staff to be woefully unmotivated in regards to practical store operations (ie, you go to a manager meeting and they are basically "Let's get motivated to work, work, work! Yeah we love Domino's!", then you leave and return back to working 70 hours a week for almost nothing). Which leads me to a major issue with Domino's...Pay. Okay, I understand the pay for any "uneducated" position is going to be low...I really do. But the pay to effort ratio for Domino's management is simply terrible. An assistant manager for Domino's Pizza starts at $9/hr. Then the raise structure takes you up to $10/hr (and you better believe you will be working your ass off for that 10). 10 dollars per hour is the maximum possible pay you can make other than running a store. So the next logical step is to become a store manager, but when you become a store manager is when the pay to effort ratio goes out of control. Store managers make about $14/hr typically...some more, some less. This is for 40 hours salaried. But you dont work 40 hours as a Domino's manager, not a chance. You work 60...minimum. In fact I should really say 70 minimum because that's the actual number I've heard 2 different MCO's demand of my store manager. Now, alot of store managers for other businesses put in 70 or more hours per week, but the financial rewards for that are generally very good. This is not the case for Domino's. The "bonus" system to potentially make working 30 hours a week for nothing worth it is a rediculous shell game (especially if you are the manager of a medium-low volume store). Getting a bonus in alot of stores is straight up impossible. I'll just say your bonus is based off balancing inflated corporate labor ($7.25hr for drivers) with inflated corporate food (ridiculously overpriced commisary which is set up to always make a profit off stores, always) and your fixed costs (which are manipulated by Domino's at their whim...ie, advertising held off to certain months to when you have a chance at a bonus, im serious). The bonus in most stores simply cant be attained (infact I went to an area meeting a couple months ago where it was stated that only 3 of the 52 stores in our area actually made a bonus, all of which were high volume stores, of course). So there you are as a store manager, killing yourself and giving up your life for barely enough money to support a place to sleep "after work" or a car to drive "to work". It's getting by I guess, but it's not a comfortable or rewarding way to live by any stretch.

3.0
Jun 4, 2009

Not a bad summer job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free to work short hours and take time off as necessary. They allowed me to take time off when I needed to or fill in for other hours to offset the time off. I don't think it was a bad place to work for a summer job and the tips can be really generous on some nights. Gas was also pretty expensive but they offset it with a price per mile that they pay to you.

Cons

If it is slow and you're not making tips the salary is pretty lousy

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