Management treat colleagues like donkeys means you do the hardwork and they get all the benefits . There is no reward for your hard work and if you want a career growth please dont go there .Dixon retail doesn't even know what career growth is . They normally hire illtrained staff with no product knowledge and pay them pennies , rather then retaining experienced and knowledgeable staff ,feel sorry for customers .
There is a myth that sales staff gets commission by selling add-ons on the laptop and other products . No sir, that's not the case . If you are not good at selling these add-ons you won't be able to keep your job so poor employees just pushing these add-ons just to keep their jobs and no wonder why they have done well in this recession . They are best in exploiting employees .
Similarly, there are nearly 20 kpi which sales staff have to maintain and meet .failure to do that . You won't get any support rather store manager will see you the next day if not the last hour on the day .
Yes dixon retail bringing life to technology but they are taking life out of sale staff . They hire you on minimum wage and try to keep you there for as long as possible and if you ask for it no matter how good you are . The pay rise conversation always ends up bitter .
Oh have you seen those poor souls working on Sunday.and bank holidays dont get any extra pay anymore under new contracts . Old staff do get time and half on bank holiday nonetheless. There is catch tho if you are old staff and want to change your store location . You will be hired as a new staff thus loose your bank holiday extra pay .
Finally . I wish I cloud write some thing positive about a company where I spend nearly a decade .but I couldn't find anything . However I did meet some wonderful people who are still my best mate . Thanks God I am out of that jail and praying for my mate to get free as soon as possible . One might wonder why I stayed that long .well I was a international student and job market is rough in The UK and since I was computer engineering I found is easy to survive due to my knowledge and sale skills . But guess what I never get promoted even tho I had more product and business knowledge than management .
