This job is more suitable for those willing to be deceitful and lie a little, as sometimes you will be told you need to lie to get a certain sale/attachment etc
Your morals will be tested in this job, especially if your manager is going at you hard telling you you need to sell the next care plan and your current customers are old pensioners
If you are not a people person this job is not for you because you need to be able to talk to people to attach cables, brackets, antivirus etc onto laptops, tvs, kitchen appliances and all the rest and persuade them to take the extras
Its very tough going, theres a lot of targets that you need to meet and if you dont meet them / exceed them over a certain term of time you can be put on a probation period where you could potentially be sacked if your figures are low/not selling enough attachments
There has been people who do a better job than the management team sometimes but they dont get promoted, can only assume there is little area for progression unless you have been there over a decade
The training is horrendous. You are literally just told to read over one or two pages of specific products then get a quiz on it and thats it. Sometimes there are roadshows, workshops you can be booked onto but its very rare that management will do that for you. - In other words, if you dont know much about a certain area eg computing, then you have to look it up in your own time instead of work to prevent yourself from looking like an idiot infront of your customer. Also makes it harder to sell attachments cause you have no idea what youre talking about.
Minimum wage, which is shockingly bad considering the things we get told to do and the amount of attachments we sell
Some customers can be really mean and unreasonable, so can the managers, so if you are not thick skinned then its best that you pick another job to apply for
