Criteo reviews

3.9

73% would recommend to a friend

(1,427 total reviews)
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Michael Komasinski

43% approve of CEO

51% positive business outlook

Criteo has an employee rating of 3.9 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Criteo employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 31, 2019

Never judge a book by its cover...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very cool working environment - events - day to day workplace experiences; Top work-life balance, not a lot of pressure; Pay is above market level, which gets people to stay and not really question themselves on how they perform and on how they can improve; Brilliant minds from all over the world but also....

Cons

...a toxic culture that has quickly spread thanks to low motivated and/or frustrated people that have been there for years and do not want/like to be challenged and to step out of their little comfort zone; Close to no meritocracy, and lots (lots) of politics; Company culture isn't clear and doesn't correspond to what is being displayed on the marketing / employer branding side - rarely will you meet that much close-mindedness; Management is highly questionable - you begin to wonder for some if they have been trained or guided to embrace those roles

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Criteo Response
6y
Thank you for sharing your thoughts about your experience working at Criteo. Hopefully you have had a chance to read our recent communications about improvements to our performance management process aimed at ensuring a fair measure of performance. The appointment of our new CEO, Megan Clarken, provides the ‘shake-up’ you call for and our new company values, developed using a ‘bottom-up’ approach, will be launched early in 2020. We are building a refreshed identity and renewed determination to be the leading advertising platform for the open internet and, even more importantly, an employer of choice. Denis Collin, EVP People
2.0
Dec 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Beautiful offices, very international environment, highly cooperative mindset, and new CEO that might change things for good. Competitive salaries.

Cons

Completely unclear roles and responsibilities, with multiple organisational changes decided with absolutely no thinking about the consequences, and no link to strategy (whatever the strategy is). Very disappointed with the lack of vision, the huge amount of politics and ego involved, and the bad execution of any kind of innovation whatsoever - pretty inconvenient for a tech company!

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Criteo Response
6y
Firstly, thank you so much for taking the time to submit your honest feedback. Every bit of feedback creates an important opportunity for us to learn where we can continue to improve. We are disappointed to hear that overall you seem to be having a negative experience at Criteo. We strongly encourage you to discuss your concerns directly with your manager, or with your People Partner, so that we have the chance to understand them in more detail and address them appropriately.
1.0
Jun 18, 2024

Criteo's decline

Recommend
CEO approval
Business Outlook

Pros

If I had to describe Criteo in one word, it would be disappointment. I am disappointed to have to stay in the company despite everything happening, but while it’s not the worst place in the world, it’s definitely not for me.

Cons

I have met some people who genuinely believe they work for the best company in the world, despite the fact that its prime days are behind it. The company has become mature and resistant to change, and, from my perspective, its transformation is more likely to end in its demise or a sale. The reality of Criteo is that it initially succeeded with a single product, then began acquiring other companies while promoting itself as innovative and cutting-edge business. However, beneath this facade lies an outdated technological stack, bureaucratic inefficiencies, and a culture marked by opaque communication and internal French politics. (Yes, despite having around 20 locations, the company remains an old-fashioned French organization, only now with 3,500 employees and a superficial American vibe). There is a notable lack of strategy at Criteo, with numerous attempts by C-level leaders to convince investors of their competence. However, the only consistent action they take for several years in a row is conducting multiple rounds of global layoffs, dictated by each country's legislation. Of course, a significant factor is the crisis within the Adtech industry itself, especially with the impending 'cookie apocalypse.' The business is struggling to address these complex dilemmas and to shape a sustainable future for the company, and the CEO consistently fails to inspire trust and reliability among her employees at Criteo. There were times of extremely high turnover rates within the company; the current stability is not due to the company creating a safe, innovative, and creative environment but rather because, amidst global IT layoffs, employees know their options are limited and it’s safer to wait for the global situation to improve and then find a better place in the market. I agree with the points mentioned in other reviews. In summary, there is poor middle management across different countries, ineffective and complex processes, below-market salary ranges, top-down decision-making, miscommunication challenges, and limited opportunities for growth. If you have multiple offers to consider, avoid choosing Criteo. The industry is unstable, and the company is struggling to find its footing.

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Criteo Response
1y
Thank you for taking the time to share your detailed feedback. We recognize the importance of addressing both positive and negative experiences you’ve experienced within our company. Firstly, we are grateful for acknowledging Criteo's initial success and our global presence. We take pride in our diverse workforce and the rich cultural dynamics it brings. We understand and regret to hear about your concerns regarding our technological stack, bureaucratic processes, and communication challenges. We acknowledge that these are areas that need continuous improvement while always working to be at the forefront of it. Our industry is indeed rapidly evolving, and we are committed to updating our technology and streamlining our processes to better serve both our employees and clients. Our leadership team is actively working on transparent communication and strategic initiatives to navigate the challenges posed by the 'cookie apocalypse' and other industry changes. We aim to foster a culture of trust and reliability and are dedicated to keeping our engagement and communication with employees at all levels.
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