Contentsquare reviews

3.4

48% would recommend to a friend

(553 total reviews)
avatar

Jonathan Cherki

46% approve of CEO

40% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

553 reviews
1.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Okay Management Good product Work culture Vision Execution

Cons

Leadership CEO empathy Team management Pay Holidays

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Contentsquare Response
1y
Thank you for your feedback. While we're proud of the aspects you appreciate at Contentsquare, we take note that you are unsatisfied with multiple topics. Recently, the engagement surveys have been conducted, and they will help us take action on the main pain points of the CSquad and highlight what's done right. Feel free to also share your feedback with your HRBP so that they're aware and can escalate as well as look for solutions.
1.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, really great product, good clients

Cons

Micromanagement, business is struggling in the US

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Contentsquare Response
1y
Thank you for your review and for highlighting the product and clients of Contentsquare. We're sorry to read your experience with your manager was not positive. We wish you all the best.
1.0
Jun 14, 2024

Corporate toxic culture

Recommend
CEO approval
Business Outlook

Pros

The only good thing that remains is the wellbeing budget and being able to keep a good work-life balance by being remote (currrent ex-hotjar and some selected contentsquare employees only, new employees will have to work on a hybrid model)

Cons

Where to start... this company bought Hotjar just to eliminate the competition and get it's costumer base, they destroyed everything Hotjar was as a company and it's product (it is being absorbed into Contentsquare), laid-off many of it's employees and who is left is leaving everyday, there is a mass exodus and management just doesn't care, because this was the plan all along, to reduce the head count, in order to get more profits, and put more pressure in the ones who don't have a choice but stay. What did they expect when they removed most of the perks, reduced paid leave and changed from the Hotjar global to local salary bands? They froze the salaries and any possibility of a career progression of people living in "low cost of living" countries. The local salary bands are ridiculously low, If people chose to work remotely for a global company, obviously they don't want to get paid the same as the local market. Management doesn't have a strategy or clue of what they are doing, relying only on the current ex-Hotjar employees to drive things forward, so let's see where this will take them when the rest of them leave. Company culture is toxic, full of corporate bureaucracy, pressure and micromanagement.

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Contentsquare Response
1y
Thank you for the thorough review. We care about the overall well-being of our employees and are committed to providing the best employee experience. Benefits are a key part of that commitment. We offer multiple benefits including well-being allowances and support, generous PTO policies, personal & professional developmental opportunities, flexible work location policies, and equity to name a few. With the integration of Heap and Hotjar, we strove to reach a middle ground for all three companies in terms of the benefits offered, which resulted in changes to the perks and benefits now available for some. Our offerings today are competitive and we will continue to monitor, adapt, and improve our offerings every year. Again, we appreciate your feedback and will continue to concentrate on building a robust, inclusive, and forward-thinking team at Contentsquare.
Viewing 163 - 165 of 553 Reviews

Glassdoor has 783 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.