Contentsquare reviews

3.4

48% would recommend to a friend

(553 total reviews)
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Jonathan Cherki

46% approve of CEO

40% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

553 reviews
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Really nice people, culture & working environment. Non-hierarchical, & fun. Clear mission & strategy makes it easy to align personal contributions with company goals. Flexible working.

Cons

Lots of change at fast pace is not for everyone.

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Contentsquare Response
1y
Thank you so much for your feedback. We appreciate you sharing your experience at Contentsquare and are proud to read it's a positive one. We're glad to have you with us on this journey!
5.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great management - Achievable targets - Competitive salary packages and commission - Quarterly team and company socials - Weekly breakfast and lunch provided

Cons

No cons to point out in particular

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Contentsquare Response
1y
Thank you very much for this 5 star review! We're delighted to know this is the best place you've worked at! We'll do our best for it to stay that way. Thank you for being a part of the CSquad!
1.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

There are some great people in the business who go out of their way to help you. The company has a great outward reputation which helps to disrupt the competition with high profile events etc

Cons

Merger between Hotjar, Heap and Contentsquare handled very poorly. Multiple layoffs in the business with re-hiring for the same roles just 6-months later. Company is disorganised and tries to operate as a much larger SaaS organisation would but without the experience and team necessary to do so. Unrealistic growth plans with very few reps hitting quota. Product is a nice to have so constant battles around customer retention and paranoia that competition will infiltrate accounts. Leadership team is a "boys club" with a lot of people hanging on in hope of an IPO rather than being in their role due to merit. This results in management who are there for the wrong reasons and virtually no progression path for any individual contributors. Very little diversity represented within the management team also. Micromanagement, favouritism, internal politics and a complete lack of empathy displayed daily in the UK sales team.

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Contentsquare Response
1y
Thank you for your review and highlighting your peers. We did make the tough decision to reduce our workforce back in January, however, the RIF was a strategic move aimed at ensuring the company’s sustainability and long-term financial health. Regarding individual contributors' progression, we offer personal development planning and maintain transparent career path frameworks to support employees’ professional development. We also have both internal mobility and international relocation policies in place. We are sorry about the work environment you describe, we will share your feedback with the relevant HRBP for Sales to address these concerns.
Viewing 136 - 138 of 553 Reviews

Glassdoor has 783 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.