Contentsquare reviews

The c-suite is inexperienced and seems clueless -- exhibit A: acquired HotJar in 2021 only to operate as separate entities until suddenly (after acquiring Heap at the end of 2023) a decision was made to merge three companies into one in 2024, which as obliterated morale. Each of the past two years have started with mass layoffs. Huge amount of VC funding and an opportunity to IPO have been squandered as the "global macroeconomic environment" has shifted. Limited career progression opportunities and lowball scheduled raises (if any). Product stability is questionable at best, while all efforts are on adding new features rather than addressing bugs and regressions. Overall, it just doesn't seem like a serious company with serious leadership.

Unfortunately, there are quite a few! There's some really strange internal politics which stops some really intelligent people be able to do their jobs. There are so many blockers and there's no one really owning HR or any internal promotions/training/upskilling etc. It really feels like there is no room for growth and a lot of people feel very stagnant in their roles. There's no real promotion schedule or even pay increases (in line with inflation etc. doesn't exist), everything feels like such effort when you question it too. Management and leadership is a problem, no one is willing to go out of their way to support you and you do feel alone in your issues. Some teams seem very stuck in their ways and make comments which I honestly do not think should be accepted but are hard to complain about. They set goals in New York that just don't leak down to the local offices, Europe is a weird place to be and London kind of feels on it's own. The global values certainly do not reflect my experience.