Conduent reviews

3.0

44% would recommend to a friend

(10,203 total reviews)
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Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,203 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Sep 4, 2018

Avoid this Company

Recommend
CEO approval
Business Outlook

Pros

There no longer are any. A decade ago, when they were still ACS, they were a good company. They treated their employees fairly and invested in them. That slowly disappeared after Xerox bought them and then got worse when they spun off as Conduent.

Cons

The company does not walk the talk. The CEO repeatedly says he wants to make the company the most attractive and admired place to work, along the lines of Apple, Google and Facebook. Their policies, however, do not match this vision. They repeatedly strip away benefits. This year they eliminated cost of living raises. The problem is they also require managers to rate 80-90% of employees below a 3 - the top rating. They reserve the bulk of the small merit pool for those that rate a 3. So the cards are stacked against you to get any sort of increase. Last year the severance policy was reduced to a cap of 8 weeks maximum, no matter how long you worked there. They will also deduct local unemployment funds from your severance. This year - after the Trump tax cuts promised to give corporations tons of money to invest in their people - they changed the cap to a max of 4 weeks. Imagine doing 20 years with the company and getting a 4 week package! They also tend to manage their financials by RIFs. Check the reviews on here and other sites that track layoffs and you will see how they do these quarterly cuts - in the thousands - to help make the financials look better. Those that survive the cuts are simply given more work to take on from the ones that were let go - with no promotion or raise. Poor benefits. No salary increases. No employee investments. You are better off elsewhere. All my coworkers feel like the clock is ticking and you never know when you will get cut - no matter how good of an employee you may be.

1.0
Sep 2, 2018

Company simply does not care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- For new hires, salaries and benefits seem to be competitive in the market.

Cons

- Every decision made is focused on cost cutting. - If you don't live and work in the NJ HQ, you're treated like second class citizen. - 6/10 corporate new hires are Indian, strong push to hire Indian's, not much opportunity for women at the corporate/executive level. - Company continues to push employees to meet goals and metrics with less help and resources, when employees do meet goals, company is changing compensation plans so that they can "get out" of paying bonuses/commissions. - Company is pushing for employees to relocate to offices, they move their families, then terminate them shortly after their move. Or, recruit people away from good jobs saying "we're growing here" only to terminate them within 6-12 months because of corporate downsizing initiatives. Extremely unethical.

1.0
Aug 30, 2018

To Be Blunt/Full Transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s good if you like working with people over the phone, trouble shooting their tech issues. Also if you’re unemployed and can’t commute to work easily. This is an outsourced job working for  Support.

Cons

Management lacks communication skills. They can switch your supervisor 3-5+ times within the first 6mo you’re there. The pay is considerably hbelow what you’d get being hired on directly from . Training is by the book from apple, but lacks the ability for you to learn the logging system prior to hitting the floor; which can result in poor numbers and surveys. Constant system issues from all the extra crap they pack onto the iMac to monitor your use. Management does not value their employees by any means other than we are a number; the more calls we take the more money Conduent makes from .  has the motto “Fix the customer first, then the issue” but Conduent cares less about that and more about getting the number of calls in so they can get a paycheck.

Viewing 160 - 162 of 10,203 Reviews

Glassdoor has 11,508 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.