Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (276) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 652 reviews)); "The pay was good and the trainer was the best." ((in 504 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 439 reviews)); "The people are great and I would very much like to work with many of them again." ((in 355 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 634 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 410 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 230 reviews)); "Managers do what they want and hire who they want." ((in 194 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 141 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

44% would recommend to a friend

(10,205 total reviews)

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,205 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Oct 2, 2018

Don't Work Here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The coworkers and supervisors one level above were great to work with. The healthcare benefits were decent (for a 20-something who rarely needs to see a doctor, that is).

Cons

Absolutely no room for growth or raises. I spent 4 years here and left with the same pay rate that I started at. Upper management pushes impossible expectations on the call-takers, and then when these standards aren't met, cites this as a reason to not increase pay rates. The company cares more about about your average call times and other meaningless statistics than it does about whether or not you actually helped the caller.

1.0

Sep 23, 2018

Perfect company if you enjoy hearing trendy buzz words but expect nothing

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

It was a job...does that count?

Cons

Management has no integrity nor leadership. Every change made was not thought out completely and continuously changed. Xerox made a smart decision to drop the anchor that Conduent was.

1.0

Sep 13, 2018

Don’t Waste Your Time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is nothing positive that I can say about working here.

Cons

Supervisors are mediocre. They change things every two seconds, the “clients” are never happy despite doing all that you can do to help the customers, the pay is nowhere near worth it, and you have to deal with supervisors & upper management who bring personal issues into work & will abuse their position. I wouldn’t recommend this company as a whole to a homeless person on the street. This company does not care about you, your family, or your health. Unless you have PTO (I hear now you can only use 3 hours of this per month), you are expected to sacrifice all or take a write-up.

Viewing 157 - 159 of 10,205 Reviews

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