Conduent reviews

3.0

43% would recommend to a friend

(10,201 total reviews)
avatar

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

That I'm diligently looking for another job. I honestly cannot think of one.

Cons

Ghetto atmosphere.Tacky and unprofessional management/ Most of the sups refuse to take escalations from customers so if you get a bad call you'd better figure it out cause in this place your basically on your own.unsanitary facility, foul unclean random smells. extreme noise level due to cramped quarters. Loud music playing throughout call center as well as loud inappropriate conversations and even profanity by managers and coworkers alike all this while trying to communicate with customers and struggling to hear them.. outdated systems. HR very deceiving about the true nature of the job. pay.schedule. and job description. High level of unprofessionalism in this company.

1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Not as described! Conduent treat workers more like slaves.

Cons

I have never worked with SUPERVISOR staffs as rude and unprofessional as this group.Don't waste your time you have been warned!! IF YOU ARE NOT A SUPERVISOR OR UPPER MANAGEMENT YOU WILL BE TREATED LIKE A SECOND CLASS CITIZEN! Why? Because, All of the supervisors are slave driver. Here at Conduent the supervisors want you to call them master and that is so wrong on so many levels. The day you do not call them Master you lose your job that same day. SORRY please don't waste your time with Conduent you are way over monitored. over monitoring provides bad results and low moral especially when getting an DSAT. The will intentionally harass you when ever you get a DSAT when you ask for a 5 minute break or to just run to the bathroom they deny you. SUPERVISOR would say DSAT agents do not need a 5 min break or bathroom use it on your chair. They treat you like a child and it does not matter how hard you try.they only promote their own friends and I seen it happen more than once. Look if you love being treated like a Slave than Conduent is for you. Conduent treat everone who are not SUPERVISORS and upper managements more like slave. You really have no right there if you are not management. And the management know that and they really enjoy being rude and unprofessional to none management here at Conduent. I beg you to run not walk please. PLEASE do not be Slaves #10000. Our people work hard for us to not be a SLAVES and not to call our employer MASTERS. slavery is still here in Conduent. Conduent let my people free pleaseeeeeee! If anyone out there have any form of dignity DO NOT WORK HERE!Conduent Do Not Have any INTEGRITY,RESPECT,CLASS, AND COMMON COURTESY to the employees at all. I finally stand up for my right and I was put out that same day. DO NOT WORK HERE PLEASE I BEG YOU ALL. WE CAN STOP SLAVERY TOGETHER IF WE STICK TOGETHER. SAY NO TO SLAVERY!!!!

5.0
Apr 8, 2017

Customer Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home, friendly co workers

Cons

since you work from home it can get lonely

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Glassdoor has 11,506 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.