Work at Conduent if you want to be a slave!!! - Customer Service Representative Conduent Employee Review

1.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Not as described! Conduent treat workers more like slaves.

Cons

I have never worked with SUPERVISOR staffs as rude and unprofessional as this group.Don't waste your time you have been warned!! IF YOU ARE NOT A SUPERVISOR OR UPPER MANAGEMENT YOU WILL BE TREATED LIKE A SECOND CLASS CITIZEN! Why? Because, All of the supervisors are slave driver. Here at Conduent the supervisors want you to call them master and that is so wrong on so many levels. The day you do not call them Master you lose your job that same day. SORRY please don't waste your time with Conduent you are way over monitored. over monitoring provides bad results and low moral especially when getting an DSAT. The will intentionally harass you when ever you get a DSAT when you ask for a 5 minute break or to just run to the bathroom they deny you. SUPERVISOR would say DSAT agents do not need a 5 min break or bathroom use it on your chair. They treat you like a child and it does not matter how hard you try.they only promote their own friends and I seen it happen more than once. Look if you love being treated like a Slave than Conduent is for you. Conduent treat everone who are not SUPERVISORS and upper managements more like slave. You really have no right there if you are not management. And the management know that and they really enjoy being rude and unprofessional to none management here at Conduent. I beg you to run not walk please. PLEASE do not be Slaves #10000. Our people work hard for us to not be a SLAVES and not to call our employer MASTERS. slavery is still here in Conduent. Conduent let my people free pleaseeeeeee! If anyone out there have any form of dignity DO NOT WORK HERE!Conduent Do Not Have any INTEGRITY,RESPECT,CLASS, AND COMMON COURTESY to the employees at all. I finally stand up for my right and I was put out that same day. DO NOT WORK HERE PLEASE I BEG YOU ALL. WE CAN STOP SLAVERY TOGETHER IF WE STICK TOGETHER. SAY NO TO SLAVERY!!!!

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1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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