Chubb reviews

3.6

64% would recommend to a friend

(3,824 total reviews)
avatar

Evan Greenberg

70% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Good employees (below the level of senior leadership). Other than that, it's uncertain since things are in flux after the acquisition by ACE Insurance. Many of the good things about Chubb started going away immediately after the takeover.

Cons

Senior management cares more now about the bottom line, how much is the stock worth, than the customers and the employees. It's all about doing what's the cheapest. Outsourcing of work is the strategy. ACE kept the Chubb name after the acquisition in order to take advantage of Chubb's reputation as a high-end insurer with great customer service. But they're slowly killing that reputation.

1.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

competitive salary for auto claims liability adjusters... at least for the veteran staff it was, it was not for new hires

Cons

micro management, no support against agents or clients, high case load, constant reminder that someone else could be hired at a lower salary, so you should "just be happy you have a job"

3.0
May 27, 2018

Used to be a nice place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly people Beautiful location Fitness Center on-site

Cons

Pay All departments are short-staffed = stressful High turnover

Viewing 247 - 249 of 3,824 Reviews

Glassdoor has 5,021 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.