Chubb reviews

3.6

64% would recommend to a friend

(3,824 total reviews)
avatar

Evan Greenberg

70% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons I stay with Chubb are the benefits they offer. Chubb offers great health benefits, 401k, generous paid time off, and work from home flexibility for underwriters. In my experience, my immediate managers have always been excellent teachers and have been very fair at review time. I have been able to advance so far in my career but feel it may be difficult to get to the next level up outside of my department because people at those levels tend not to move out of their positions. Managers take the time to discuss career plans twice a year (mid-term and year end reviews) but most have not been very pro-active on my behalf to help get me on a path to the next position.

Cons

The biggest con is the uncertainty of all of the above given the upcoming ACE merger. Prior to the acquisition, Chubb had just finally begun to look at their staffing model in the u/w centers to make them more efficient and make sure there were enough employees to handle the work. This appears to be at a standstill now until the transition takes place. In my experience throughout several departments, there is never enough staff to handle the work and minimal recognition even when you successfully handle the workload of 2 people. HR will boast about "spot bonuses" that can be offered but I have never once witnessed one being given out. It seems to be all talk and no show. This is especially bad since the overall consensus is that Chubb does not pay nearly as much as competitors do. Chubb also tends to be very meeting heavy. Underwriters frequently have to attend meetings that are either irrelevant to their territory or meetings that reiterate the same information that has already been communicated 10 times. This is especially frustrating for people that have long commutes and lose work from home days to come in to the office when in reality the information provided isn't anything new. For many meetings, you are not permitted to call in either even though the technology is available to do so. Chubb is only halfway there when it comes to accepting that the future is headed in a remote-worker direction.

4.0
Nov 12, 2015

Insurance Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are very nice and friendly and with long tenures. Very experienced and knowledgable and know what they are talking about. Management is very visible and easy to work with.

Cons

The goals can be pretty high and the work can be pretty stressful. Expect to work extra long hours during the weekdays and weekends. Also the future is unknown with the ACE acquisition.

5.0
Nov 10, 2015

Claims Attorney

Recommend
CEO approval
Business Outlook

Pros

good work/life balance for employees

Cons

uncertainty re: ACE acquisition for employees

Viewing 3541 - 3543 of 3,824 Reviews

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