Chubb reviews

3.6

64% would recommend to a friend

(3,830 total reviews)
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Evan Greenberg

69% approve of CEO

63% positive business outlook

Chubb has an employee rating of 3.6 out of 5 stars, based on 3,830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chubb employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jun 17, 2021

Burnt out middle man

Recommend
CEO approval
Business Outlook

Pros

Go cool places. See cool homes. 100% remote. Company vehicle.

Cons

Exhaustive and repetitive inspection process. The amount of information about each home the corporate office asks for is ridiculous. The company division model is "Do more for our clients" and "More ways to say yes". But then your job is to say no, find ways to make requirements, and tell clients they'll need to spend $2k or more to remain insured with Chubb (the sentiment from management about clients is - "they have the money"). Risk Consultants are the middle man between Chubb's extremely conservative underwriting guidelines and the client. A typical client/home is going to have several requirements. The amount of information you have to know about the requirements so you don't sound like a buffoon to clients is absurd. Expect to be an expert in alarm systems, fire sprinkler systems, construction, fire department operations, earthquakes, wildfires, wind storms, flood zone, thermography, water leak detection systems (which you have to sell but get no bonus), construction safety, HVAC systems, historic construction, interior finishes, home sketching, hazards and liabilities, valuable article collections, builder and contractor relationships, and so much more . Plus data entry, report write up, contractor interviews, fire department interviews, obtaining cost breakdowns, reviewing reports, attending trainings, attending webinars, overnight traveling, scheduling a portion of your own appointments, and various other tasks all within a 7 day window. Most of the clients you meet with have no idea why you're even there. Culture in the company is: what you're doing is good but just not good enough and you could be doing a little more.

2.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a well known name in the insurance world

Cons

High work load with minimal training or development. Does not provide recognition to its employees. The more you can take on, the more they will give you, and with no reward for the extra work.

1.0
Apr 26, 2021

Avoid if you can

Recommend
CEO approval
Business Outlook

Pros

Always hiring, employer of last resort, good exposure to systems and processes

Cons

Long hours, overworked, under-resourced and disengaged staff. Leaders speaks in one way and behaves in another. Chubb rewards long service, "yes men" mentality and loyalty and uses negative selection to promote leaders. Leaders are busy managing up and will go to great lengths to sabotage the career prospects of any employee who disagrees with "Chubb way".

Viewing 316 - 318 of 3,830 Reviews

Glassdoor has 5,027 Chubb reviews submitted anonymously by Chubb employees. Read employee reviews and ratings on Glassdoor to decide if Chubb is right for you.