Checkout.com Software Engineer II reviews

3.7

100% would recommend to a friend

(11 total reviews)
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Guillaume Pousaz

86% approve of CEO

100% positive business outlook

Reviews by job title

11 reviews
5.0
Oct 11, 2024

I like it

Recommend
CEO approval
Business Outlook

Pros

Good time in here, cool CEO, life is awesome

Cons

Can not really think about anyhting maybe 3 days work in the office, don't see the point

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Checkout.com Response
1y
Thank you for sharing your positive feedback and for being a valued member of Checkout.com. We’re pleased to hear that you’ve had a great experience and appreciate your recognition of our leadership and overall work environment. It’s wonderful to know that your time at Checkout.com has been enjoyable and fulfilling. We also appreciate your feedback regarding the requirement to work three days in the office. We understand the importance of flexibility and regularly review our policies to strike the right balance between fostering team collaboration and offering personal flexibility. Thank you again for your ongoing contributions and commitment to Checkout.com.
3.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

There's good people in my team, and I've had the pleasure of making friends. There's a load of social opportunities. The free lunch is a lot better than what most companies give out (nothing).

Cons

Seen the company grow and understand some of the frustrations on here. The way they've changed promotion and bonuses means salary increases have become a lot harder to come by, people offered lateral moves but rarely vertical. A lot of people have left and teams been left a skeleton crew. E-team are about as good at talking straight as Boris Johnson. Adverts for the company and their propaganda type mottos constantly playing in the lunch rooms like it's 1984. Talks of brand awareness but no action since their rebrand a year ago, and being swallowed by bigger brands who actually advertise.

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Checkout.com Response
1y
Thank you for taking the time to share your feedback. We value your insights and appreciate it as it helps us improve. We’re glad to hear that you’ve found camaraderie within your team and enjoy the social opportunities and free lunches. Building a positive team culture is something we strive for, and it’s heartening to know you’ve made good connections. We understand your concerns about promotions and bonuses. To address this, we’d like to highlight that we have a structured review process that is industry-leading. We regularly promote high performers during our recent annual performance cycle we made 96 promotions. Our aim is to ensure that hard work and dedication are recognized and rewarded appropriately. Regarding your point on teams running lean, growth can sometimes lead to transitional challenges, and we are actively working to ensure our teams are well-supported during these times. We hold regular Q&A sessions with our Executive Team to solicit employee feedback directly. This is an essential part of our effort to maintain open communication and transparency within the company. We encourage you to participate in these sessions to voice your concerns and suggestions. We acknowledge your feedback about our advertising and brand awareness efforts and will continue to take feedback on how to best highlight Checkout as a company of choice for our merchants.
4.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

I've worked at Checkout for the past five years. The company experienced ups and downs due to COVID and the recession( As every single company in a difficult time, they had to make difficult choices.) but overall, they treated me fairly. I joined as a junior and was promoted twice, so my hard work was rewarded. The company values employees who bring value to customers and go beyond the bare minimum. It's important to ask successful colleagues how they achieved their promotions and follow their example. When I recently faced health issues, Checkout was very supportive. I was away for a while, but when I returned, the company entrusted me with new responsibilities and a new team that allowed me to thrive while respecting my health needs. Although I've read about discrimination issues, the tech side at Checkout addresses concerns promptly and effectively, better than other companies I've worked for. They have been hiring a lot more diversity recently, listening to people's feedback and I noticed that all the new hires are incredibly good at their job, Checkout has been rebuilding the culture that was lost due to various factors. They are working to mend the issues that didn't work out, having already fixed many mistakes made by past management (none of whom are still with the company). The company is doing well, and I am happy to work here. There were many issues regarding transparency at the all-employee meetings, which have been significantly improved. The company now strives to listen and engage in honest conversations with employees.

Cons

The company did massive hiring about four years ago, which led to some underperformance and added layers of complexity that have recently been removed. Layoffs always upset people, especially during a crisis. None of us want to feel replaceable, but difficult choices had to be made. Much of the unhappiness was due to bad managers (who have now been removed), leading to people not being rewarded or guided correctly, preventing their promotions. Additionally, many employees from the old Checkout didn't like the new direction and spread negativity, making the environment toxic. Most of them are gone now, so the mood has improved significantly. Compensation is still a bit low, especially when bonuses are missed, which is a shame as it can prevent us from retaining great talent. The front-end team, in particular, seems to lack a clear growth path and equal recognition. Certain teams are under too much strain as they wait for new hires.

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Checkout.com Response
1y
Thank you for sharing your detailed feedback and for being a part of our journey over the past five years. We're pleased to hear that you have felt fairly treated, valued, and supported during various phases. Your recognition of our efforts to enhance diversity, transparency, and culture means a lot to us. We understand the challenges that come with layoffs and the impact of past management issues. We have had to make difficult decisions to navigate through complex times and ensure our sustained success. We are continually striving to enhance how we support our teams in their growth and recognition. We appreciate your insights regarding the strain on certain teams, and we are actively working to support these teams in their hiring needs while attracting top talent for our long-term prosperity.
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