Checkout.com reviews

Terrible culture and absolutely no respect/ care/ concern about employees and their wellbeing. The vibe in the office is depressing, all of the good people are leaving. The latest re-org ( the third in my time in checkout) has demotivated everyone, there is no ownership and priorities keep changing all the time. Even people with the best intentions end up not caring anymore. This company treats people as numbers on a spreadsheet

Toxic workplace- certain members of the people leadership engage in clique-ish behaviour and game playing. Passive aggressive emails and a lot of covering of backsides. It's generally not a place where you feel free to speak and do good work. Constantly trying to second guess what curve all is coming your way. Lack of senior leadership- Chief people officer doesn't inspire confidence and has lost a lot of trust recently with the redundancies and general lack of transparency. CPO relies too heavily on VPs who are also new in this type of role- and it shows through their lack of ability to make any decisions. It would be good for CPO to have some independent thoughts and opinions and steer People department and culture. It's never too late to learn and grow your experience in areas your are unfamiliar in. Diversity Washing - There is a lot of virtue signalling in the office with events and celebrations but the firm doesn't take it's commitments seriously. There is some passive monitoring of figures but no active strategy or headcount to ensure a pyschologically safe work environment for people of all backgrounds. They recently made redundant the only perm diversity lead without any explanation given. Biased performance reviews - Calibration conversations lack consistency. Being 'visible in the office' and being liked seem to be the main factors for a positive rating. Burn out is real here. You'll hear lots of talk around wellbeing but in reality you're expected to be available most evenings on slack and in meetings. When on holiday you get emails and meeting invites. Equity is now worthless - they slashed the internal equity valuation last year and instead of addressing it, leadership skirted over it and tried to sell it as a positive. Contractually you're not allowed to discuss equity and during information meetings held everyone's identity was anonymous. You couldn't even ask questions openly. No incentive to stay long term anymore. Mandatory back to office- From August you have to come to the office 3x a week