Chanel reviews

3.8

73% would recommend to a friend

(1,241 total reviews)
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Leena Nair

79% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 31, 2013

High expectations, disappointing results

Recommend
CEO approval
Business Outlook

Pros

Telling people that you work for Chanel, pay was very good, the clothes and accessories are beautiful, and looks great on a resume

Cons

Management had issues with communication, organization, and training. The atmosphere was very negative. Most of the management or people who suck up to management have a chip on their shoulder and an elitist attitude. I came in as a temp to assist in a department and was not explained the full scope of what my duties would be and when I asked questions or wanted to learn more, I was scolded rather than receiving help.

2.0
Sep 24, 2013

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Physical environment and product are very luxurious. Compensation plans are designed to recruit and retain the highest quality talent.

Cons

Senior Management is totally out of touch with the front line issues of the business. The culture is one of intimidation and lack of support to all except the highest profile players. There is a tremendous amount of dysfunction at the highest levels.

4.0
Dec 21, 2012
Recommend
CEO approval
Business Outlook

Pros

-amazing brand - iconic and rich history -strong compensation package - competitive salary + bonus -pro-women: some incredibly strong and intelligent women in high positions -show appreciation to employees annually in a recognition ceremony -generous with gratis and an amazing annual sale with handbags & RTW -take care of their people - one of the only companies to offer pensions

Cons

-operational decision making could be improved -work/life balance can be challenging -promotion opportunities are few and far between and no options for promotion outside of field positions unless you reside in NY

Viewing 220 - 222 of 1,241 Reviews

Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.