Chanel reviews

3.8

73% would recommend to a friend

(1,241 total reviews)
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Leena Nair

81% approve of CEO

53% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jul 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits in terms of products and allowances Bragging rights

Cons

Working in such a highly political environment where the managers are not playing on the same team means that we spend more time covering ours and our department's back than getting the real work done. Technologically backward as well. Many processes are still manual and extremely time-consuming. In my current department, executives have so much work to do that it is an impossible workload. In addition, because of inter-departmental politics, the work becomes twice as hard to complete. Therefore high turnover, leading to instability in the department and many things falling through the cracks as people come and go. Overall, a toxic work culture where only the political can survive.

1.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

?Prestigious brand ?Chanel has some incredible people working for the company. ?Great products to work with

Cons

Although Chanel is a prestigious and well known brand, the reputation that the current management is cultivating with retailers is negative and often embarrassing for the sales force. Part of our job was spent making excuses for why the company failed to execute promised events or promotions due to the lack of organization with upper management. Chanel looks disorganized, employees are dissatisfied and the turnover is uncommonly frequent for this industry.

1.0
May 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Rich heritage and history, mostly good products, but terrible management with the complete lack of management support, clarity, or leadership.

Cons

Ass-licking environment and favoritism created by upper management to support their incompetency construct unhealthy corporate atmosphere where the hardly achieved results are not appreciated or rewarded.

Viewing 172 - 174 of 1,241 Reviews

Glassdoor has 2,970 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.