Chanel reviews

3.8

72% would recommend to a friend

(1,237 total reviews)
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Leena Nair

80% approve of CEO

51% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work life balance.... Compensation & benefits are first rate. Great company!

Cons

Lack of technology leadership. Going in the wrong direction, everything is getting outsourced. Projects use to be slow,,, now they don't get done at all!

1.0
Sep 1, 2010
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great, and I made some friends while working there.

Cons

Management is incompetent. They don't know how to motivate their employees. They don't appreciate their employees or give them credit for ideas or a job well done. The Finance dept. turnover is tremendous. Has no one ever tried to figure out why? Isn' t that what an HR Dept. is for? The only reason that most of the managers have been there for decades is because they could not possibly find a decent job elsewhere. The good employees leave, and the incompetent ones stay. There is very little room for advancement or promotion. They nickel & dime the lower employees, but the executives get all the perks. The "caste" system in this place is horrible. They should try to treat all the employees equally, benefits, bonus, vacation, etc should not be based on your job title. Glad I got out when I did. Don't miss the place at all.

1.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

THE top luxury line in the world - No 1, NO COMPARISON Epitomy of all fashion, luxury, quality etc Prestige, mystery, glamour, "untouchable" status etc The envy of all....

Cons

THE majority of the NY and NJ Cosmetic (Beaute and Fragrance) division is "managed" by middle-aged, divorced, (or never been married), obsessed, very BITTER and VINDICTIVE women who were hired only because their best friend works there and they got them the job...you know how it is - the same "favorites" game and politics that is in the all the department stores is unfortunately no different in this part of the brand. They lack the solid education, real hands-on experience, competence and history of what it really takes to make CHANEL what it should be to excel business and be a true luxury line. And while Mlle Chanel herself was never married and albeit career obsessed, they severely lack the vision, finesse, and mind-set she herself had. This is a game of who will stab whom in the back to make themselves look better - and I mean, lies, completely stretching truths, covering up errors pathetically, and just a whole boatload of unethical tactics.

Viewing 1231 - 1233 of 1,237 Reviews

Glassdoor has 2,958 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.