Chanel reviews

3.8

72% would recommend to a friend

(1,238 total reviews)
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Leena Nair

80% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Gorgeous brand, leverage partnerships in wholesale retail locations

Cons

Poor business decisions, do no provide "why" they do/do not do something, as it is a privately held company.

4.0
Dec 14, 2015

Wonderful brand, generally great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general, the people are great. I had the pleasure of working with a wide variety of depts, and I really enjoyed my time there. The vast majority of employees embrace the corporate culture of respect and fostering open communication.

Cons

Despite the great corporate culture of integrity and respect, there are a few bad eggs, which I suppose could happen anywhere. It really comes down to if you are working directly with one of these people. In general, the company does do a good job of weeding these people out - but in some cases this process is slow. It's still a great place to work. Salaries are on the low side as you'd expect for a top luxury brand.

1.0
Feb 13, 2014

Stress filled.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, the people are passionate, kind, focused, brand obsessed, and try to make positive advancements with the retailers.

Cons

Senior VP's, big problem. Nothing is ever good enough. However the ones that can create change and are paid to think big don't. Or they are afraid. The amount of work and the quality that is asked of the field is undeliverable. Reading what BA's have posted on this site about their Represntitives is true. However by no fault of the Reps. The workload is to much. An example of a scramble of messages that always change. Product innovation has seized. Once a leader in innovation Chanel has stopped. Collections are repeated. Clients notice that there is nothing new, exciting, or desirable.

Viewing 115 - 117 of 1,238 Reviews

Glassdoor has 2,964 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.