Chanel reviews

3.8

71% would recommend to a friend

(1,241 total reviews)
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Leena Nair

79% approve of CEO

51% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 1, 2022

Chanel Management

Recommend
CEO approval
Business Outlook

Pros

The brand and its products were wonderful to work with. The salary was great. The perks for exceeding sales targets were fantastic

Cons

The culture within the senior leadership was quite toxic and complaints regarding fairness and inequality regarding treatment of employees and customers went unresolved. Employees were often given conflicting instructions as to how to resolve these issues

4.0
Jan 26, 2022

NYC - Somewhat Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, small bonus for back of house positions, slightly larger bonus for front of house, 3 weeks vacation plus 10 sick days to start your employment. Decent pay but could be so so so much better.

Cons

Only employees in management positions get further promotions. Not enough front and back of house support throughout pandemic. Too many stretch assignments, doesn’t match pay/job title. They make you do more to prove you’re worth a promotion even though you’re already doing so much. More diversity in management positions. Management and Corporate are treated like royalty and some fashion advisors/ most stock associates get treated like 3rd class citizens. Unfair rule change of removing grade period. Too much external hiring instead of properly developing staff to fulfill leadership roles. Pay better, prices have gone up tremendously yet these influencers, editors, randoms, and ambassadors get free things and waste everyone’s budget. Those resources could go to paying your staff better, not the occasional unhealthy snacks/treats. Healthy snacks were cut at the start of pandemic. Retention has been abysmal for some positions. People stay because of the benefits and discount. Favoritism was a major problem not sure anymore.

Viewing 625 - 627 of 1,241 Reviews

Glassdoor has 2,972 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.