2.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook
Pros
The vacation and time off allowance is the BEST offering.
Cons
All is process driven sending text messages to appointments, data is about sending messages and updating rigid steps. Customer interactions are tough based on the cars having issues 80% of the time. Sales absorbs all of the pressure to make it right. It’s unnecessarily stressful. If they just reconditioned cars to meet customer standards instead of CarMax standards it would be a more pleasant place.