CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
avatar

Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

If you advanced to the buyer status or service management, this would be a great place to work

Cons

A sales person will make about 11.00 per hour. No base pay. Has not changed for the past 10 years.

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong training programs and flexible hours. Many employees seem to take pride in their work and enjoy the structure.

Cons

"Frat-like" environment with a tremendous amount of off-color and innappropriate behavior. Perfect place to work if you have a side business that requires at great deal of your focus. Be sure to keep this to yourself however as it is frowned upon. Because the buyer position is as mindless as any position you could have, I cannot stress enough the importance of having additional revenue streams to occupy your time. Working amongst this caliber of personnel (uneducated, slovenly retail castoffs) can take its toll on someone that considers themselves motivated.

1.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a corporate job. If you get the job and look productive, no one will wonder if you're pulling your weight.

Cons

The Senior Leadership will throw you to the wolves and lie about it. We get accurate updates on how the business is doing from Quarterly earnings because all other updates are "we have a solid business model". They choose to lay off people to replace them with overseas contractor. That is not "putting people first" or "doing the right things" Promotions are based on who you know, not what you contribute.

Viewing 241 - 243 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.